Fractional Operations Lead

About Cheekbone Beauty

Cheekbone Beauty is a proudly Indigenous‑owned cosmetics brand rooted in sustainability, representation, and purpose. Our work is driven by storytelling, community, and creating products that make a positive impact. When you join our team, you become part of a mission‑led beauty company that values creativity, authenticity, and meaningful connection.

Position Overview

Cheekbone Beauty is seeking a Fractional Operations Lead to provide strategic and hands‑on operational support for approximately 30 hours per month. This role will help strengthen our operational foundation by improving processes, supporting cross‑functional coordination, and ensuring key operational activities run smoothly. The ideal candidate brings strong organizational skills, a solutions‑focused mindset, and experience supporting growing product‑based businesses. This is a great opportunity for an operations professional who thrives in dynamic environments and enjoys building structure that empowers teams to do their best work.

Main Responsibilities

• Oversee core operational workflows, including demand planning, inventory oversight, and weekly KPI reporting.
• Coordinate cross‑functional timelines for product development, ensuring milestones, approvals, and deliverables stay on track.
• Maintain strong vendor and supplier relationships by managing communication, gathering updates, and supporting sourcing needs.
• Improve and maintain operational systems, SOPs, dashboards, and planning tools to enhance efficiency and data visibility.
• Support documentation management, including product specifications, SKU data, regulatory files, and packaging details.
• Collaborate with Marketing, Finance, Sales, and Operations to ensure alignment on launches, timelines, and operational readiness.
• Identify opportunities for process improvement and support the implementation of new tools, workflows, and best practices.

Who You Are

• You are highly organized and comfortable managing multiple moving parts with clarity and calm.
• You communicate proactively and build strong working relationships across teams and with external partners.
• You enjoy both strategic thinking and rolling up your sleeves to execute hands‑on tasks when needed.
• You bring strong analytical skills and a continuous‑improvement mindset, always looking for ways to streamline processes.
• You adapt well to evolving priorities and thrive in creative, purpose‑driven environments.
• You are detail‑oriented, reliable, and committed to supporting a mission‑led brand.

Where You’ll Be Working

This role collaborates closely with cross‑functional teams in a fast‑moving, product‑focused environment. Work is primarily remote, with regular virtual communication and coordination across departments. The pace can shift based on product launch cycles, vendor timelines, and operational priorities. While the role is fractional, you will be a key partner in ensuring smooth operations and clear communication across the organization.

Technology & Tools

This role will work with tools commonly used across Cheekbone Beauty’s operations, including:

• SAP (ERP)
• Shopify
• Monday.com
• Google Workspace
• Microsoft Office
• Slack
• HubSpot

Instructions on How to Apply

Complete the application form below.

If you're ready to take the next step in your career and make a difference, we’d love to hear from you. Applications will be reviewed on a rolling basis.

Cheekbone Beauty is an equal-opportunity employer dedicated to fostering an inclusive workplace. Accommodations are available upon request for candidates participating in the selection process.